Terms of Use

The agreement

Family Trees is provided by C6 Labs LLC. By using the app you agree to these terms. Apple’s Standard End User License Agreement also applies to apps from the App Store, and where it conflicts with these terms, it wins.

Plans and payment

Family Trees is free to use for one family tree of up to 100 people, with the Album, Tree, Moments and Share, voice memories, photo tagging, widgets, automatic backups and GEDCOM export. Share cards made on the free plan carry a small Family Trees footer.

Two purchases remove the limits and add unlimited people and trees, GEDCOM import, print-quality tree exports (PDF and PNG) and posters, the family book, on-device transcripts of memories, the family map, story drafts on devices with Apple Intelligence, and share cards without the footer:

• Plus: $39.99 per year. An auto-renewing subscription with a 7-day free trial for new subscribers. The trial includes everything in Plus, and the app reminds you before it ends.
• Lifetime: $129 once. A one-time purchase, not a subscription. It never renews and never expires.

Purchases belong to your Apple Account and work on each of your devices signed in to it. Prices are shown in your local currency in the App Store and can vary by country.

Payment is charged to your Apple Account at confirmation. Plus renews automatically unless cancelled at least 24 hours before the period ends, and your Apple Account is charged for renewal within 24 hours of the period ending. Manage or cancel in the Settings app → your name → Subscriptions, or from Settings → Manage subscription in Family Trees. If you cancel during the free trial, you are not charged; any unused portion of a free trial is forfeited when you purchase a subscription.

Family Trees on the web

Family Trees is also available at familytreesapp.com. Using it requires an account; you are responsible for keeping your sign-in safe. The same plans apply, with these differences:

• Payment. Plus ($39.99 per year, with a 7-day free trial for new subscribers) and Lifetime ($129 once) on the web are paid by card through Stripe, in US dollars. Plus renews each year until you cancel. Cancel any time from Settings → Billing and receipts; Plus then stays on until the end of the period you paid for, and you are not charged again. If you cancel during the trial, you are not charged.
• Separate purchases. Web plans unlock the web version for your account. Purchases in the app are made through Apple and unlock the app on your Apple devices. One doesn’t unlock the other.
• Shared trees. A tree belongs to the account that made it. Its owner can invite others to view or edit it, change their access and remove them; editors can add, change and delete anything in it. The owner’s plan sets the tree’s size. Invite only people you trust with what the tree holds.
• Your data. You own what you add. We store it to run the service, as the privacy policy describes, and claim no other rights over it. You can download it or delete it, and your account, at any time from Settings.
• Refunds. If a charge looks wrong or you changed your mind right after buying, write to [email protected] and we will make it right.
• Availability. We work to keep the web version running and your family safe, but can’t promise it will never be interrupted. Download a backup from Settings from time to time.

Your data is yours

You own everything you put into the app. We claim no rights over it, and we have no copy of it.

If your subscription lapses, everything you added stays on your device, and you can keep viewing and editing it. Adding people beyond 100 or more than one tree, GEDCOM import, tree exports and posters, the family book, transcripts, the family map, story drafts and footer-free cards need an active Plus subscription or Lifetime. GEDCOM export stays free.

What the app does not do

Family Trees is a tool for recording what you know about your family. It does not search historical records, verify anything you enter, or offer genealogical or legal advice. Accuracy is yours to judge.

Transcripts are made automatically and can contain mistakes. The family map places locations from the names you enter and can be imprecise.

Acceptable use

Do not use the app to store or share material that is unlawful, or to record information about living people who have asked you not to. Only record people who know they are being recorded and have agreed, and follow the law where you live about recording conversations. You are responsible for what you enter and for anything you share.

Services from Apple

Some features rely on services Apple provides under its own terms: purchases through the App Store, place lookups for the family map through Apple Maps, Siri, and iCloud Drive if you choose it for backups.

Warranty and liability

The app is provided “as is”. We do not warrant that it will be uninterrupted or error-free. To the extent the law allows, our liability is limited to what you paid in the twelve months before the claim.

Keep your own backups. Turn on automatic backups to a folder you choose, keep your device backed up to iCloud or a computer, and export a GEDCOM file from time to time.

Changes and contact

These terms may change; the updated date above will change with them. Questions go to [email protected].